Matt Connarton Unleashed 9-7-24 hour 1

0:00 Speaker 1: Disneys Cafe is the place to put us. Smile on

0:03 Speaker 1: your face. Judy and the crew will take care of you,

0:05 Speaker 1: bring your appetite and treat your taste. Buzzfry Disney's Cafe

0:10 Speaker 1: is always a winning choice. Breakfast, lunch or supper. Dizzne's

0:14 Speaker 1: Cafe at eight sixty Elm Street in downtown Manchester. Dine in,

0:19 Speaker 1: takeout or make a reservation. Call six oh three, six

0:22 Speaker 1: oh six two five three two, Eat, drink and be

0:27 Speaker 1: happy Dizzne's Cafe.

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1:01 Speaker 4: It's nine o'clock.

1:27 Speaker 5: I am the one who does it all. Take the

1:30 Speaker 5: grand and don't take the ball dull men from you.

1:38 Speaker 5: I'm right all day, most of the night. Listen to me.

1:42 Speaker 5: I'm always right out.

1:44 Speaker 6: Take your fans from you.

1:49 Speaker 5: It woo is showing CEO you think like a fan.

1:54 Speaker 5: The whole crazy.

1:56 Speaker 4: Smoke smells like sid.

1:58 Speaker 5: He just thinks that all lia miss selfish self ups

2:03 Speaker 5: or selfish, self centered, selfish self ups or selfish sound center.

2:15 Speaker 5: You know, so, I don't can want to think of me.

2:27 Speaker 5: I'm the best that you will see. I don't need

2:31 Speaker 5: any funding giving credit, no way, I see everything anyways.

2:41 Speaker 5: Everyone knows they're not cocky.

2:47 Speaker 6: You show what shows little netfuck go godmt.

2:51 Speaker 5: I'm no radio crazy smoke crying again, he does things

2:56 Speaker 5: that all liar miss selfish self fox or self ash

3:02 Speaker 5: self censor, selfish self fox or self ast self censors. Well,

3:16 Speaker 5: I can't rap about me.

3:18 Speaker 4: Don't give a crap what you say.

3:21 Speaker 5: Put me to sleep with me or show stop feed

3:25 Speaker 5: me or cry.

4:01 Speaker 6: Selfish selfo sort, selfish self center, selfish self absort, selfish

4:11 Speaker 6: self senator, selfish, selfabsor selfish self senator, selfish south bosor

4:21 Speaker 6: selfish self centator.

5:08 Speaker 1: I guess that's it.

5:10 Speaker 4: I'm just scared of being on my.

5:15 Speaker 1: I can't rest acts that sound when you present you're

5:20 Speaker 1: sleeping but you're stocking.

5:21 Speaker 4: Someone tell me the truth is really I ord know

5:28 Speaker 4: if I'm playing second best?

5:30 Speaker 7: Is it best day? If I go home.

5:32 Speaker 8: Why he can't he be seen if you don't.

5:35 Speaker 7: Even care the head I'm so stuck and I don't way,

5:39 Speaker 7: there's no one the baby.

5:41 Speaker 8: I'm just too trying to let you know.

5:44 Speaker 7: I want to give you my time, gonna drive you home,

5:49 Speaker 7: and you need to say now days I Cass, I

5:52 Speaker 7: think they maybe in these days, I'm the best days.

5:57 Speaker 8: I don't have in my.

6:02 Speaker 9: Wive.

6:03 Speaker 4: These days are the best days I don't have.

6:08 Speaker 7: Give me a reason why I feel so light tonight

6:15 Speaker 7: cause it scares me, this thing that I might have

6:19 Speaker 7: read him for nothing at all.

6:23 Speaker 4: God, it dust on.

6:25 Speaker 8: My shoes, just to prove I can be the man

6:29 Speaker 8: who's in your parents I don't need.

6:31 Speaker 7: And I clean my moly dreaming up your lips.

6:35 Speaker 8: You know your sins for sadness.

6:38 Speaker 7: Is a kurd by being in physical Pleaaby, I'm just

6:41 Speaker 7: too trying to let you know. I want to give

6:45 Speaker 7: you a.

6:45 Speaker 8: Lot of mine, So I'm going to drive you home.

6:49 Speaker 8: I need to say it now because I can't. I

6:51 Speaker 8: have the baby.

6:55 Speaker 4: These days of the best days, I will only really.

6:58 Speaker 8: Scared of me.

7:02 Speaker 7: Maybe I can be just a little hair strong. I've

7:06 Speaker 7: never had a look best gave me Peason, but these

7:12 Speaker 7: as the best days. Haven't have that maybe understood it's

7:53 Speaker 7: hard to let you know. I'm want to give you

7:56 Speaker 7: on to bite.

7:57 Speaker 8: I'm going to drive you.

7:59 Speaker 7: I'm you want to say it now because I can't

8:02 Speaker 7: a thing the Baby Days on the Firsday's Albill be

8:09 Speaker 7: scant bear. Maybe I can be just a little ashto

8:16 Speaker 7: I've never let that's bb a reason to be in

8:22 Speaker 7: the days and it says I'm the Firsday's album.

8:25 Speaker 8: Maybe I'm too excited.

8:29 Speaker 4: When it can't be one, But So'm gonna time you.

8:34 Speaker 8: I need to see it now because I can'st not

8:37 Speaker 8: bigthing mad maybe, but thy days on the Thursdays I

8:42 Speaker 8: will not be scant. Maybe I can be just a

8:49 Speaker 8: little ash I've never had a pass reason the mate

8:56 Speaker 8: any day.

8:57 Speaker 4: S the Beasty's album by Honest to.

9:01 Speaker 8: Tell me that no what A can do a right?

9:08 Speaker 8: You want to see nose?

9:10 Speaker 7: I can't go big? Maybe best days out having the.

9:22 Speaker 8: Baby just stuck.

9:28 Speaker 5: Reasonlieve you're listening to w U M.

9:35 Speaker 10: N H ninety.

9:41 Speaker 6: Command God, don't get subprime Leader Maxwell coming.

10:19 Speaker 4: Good morning, everybody, welcome, here we go. It is that

10:21 Speaker 4: time again. Matt Connorton Unleashed and we are live from

10:25 Speaker 4: the studios of WMNH ninety five point three FM here

10:30 Speaker 4: in glorious Manchester, New Hampshire, on Canal Street. Welcome everybody.

10:34 Speaker 4: Today is Saturday, September seven, twenty twenty four. I am

10:40 Speaker 4: flying solo this morning. Jenny is at home resting up,

10:43 Speaker 4: but she'll be back next week. And I'll speaking of

10:47 Speaker 4: next week, well we'll come back to that. But something

10:50 Speaker 4: pretty cool involving Jenny happening next Saturdayay, so we'll mention

10:54 Speaker 4: that in a moment, very very proud of her. It

10:57 Speaker 4: involves her artwork. Spoiler alert. We might have mentioned it

10:59 Speaker 4: last last week, but it's it's it's official. I dropped

11:02 Speaker 4: off the painting. Well, I'm giving all these hints, I

11:04 Speaker 4: might as well say it. So one week from today,

11:08 Speaker 4: Jenny's art will be showing at the Mosaic Art Collective.

11:12 Speaker 4: It's already there. I dropped the painting off on Thursday,

11:18 Speaker 4: and it's actually a personal favorite of mine. But that

11:22 Speaker 4: will be Let's see, I've got the event pulled up here.

11:24 Speaker 4: Let's we'll go ahead and talk about this and then

11:26 Speaker 4: I'll tell you what we have lined up for a

11:29 Speaker 4: two days show. Where did it go? Where did it go?

11:35 Speaker 4: I had it pulled up and I think I accidentally

11:37 Speaker 4: closed that tab. That figures well, anyway, we'll we'll come

11:41 Speaker 4: back to it. But this, let's see, it's from four

11:46 Speaker 4: to eight pm on Saturday, September fourteenth at the Mosaic

11:50 Speaker 4: Art Collective. It's actually in the Daily Mirror building right

11:56 Speaker 4: on Hanover Street. Very easy to find, and it's funny.

11:59 Speaker 4: There's a a couple of things happening there. Uh next week,

12:02 Speaker 4: because the other thing that's going on Friday the thirteenth

12:06 Speaker 4: is John Poussett Dart is going to be playing live

12:09 Speaker 4: at the Rex Theater and that relates to today's show

12:12 Speaker 4: because he is going to be calling in at ten

12:13 Speaker 4: am to open the second hour of this week's Matt

12:17 Speaker 4: Connorton Unleashed to talk about that. So we have John

12:19 Speaker 4: Bossett Dart coming on in the second hour, and then

12:22 Speaker 4: in the third hour we have Terry Almquist who will

12:24 Speaker 4: be with us live in studio from Wellness Hot Yoga,

12:28 Speaker 4: And I'm very excited to have her on the show

12:30 Speaker 4: because I've only known her for a short time, but

12:32 Speaker 4: she's got an amazing backstory, just such a fascinating person.

12:36 Speaker 4: To speak with, so she'll be on with us too.

12:39 Speaker 4: But yeah, so we've got plenty to do, plenty to do.

12:43 Speaker 4: Like I said, I am flying solo today, so I'll

12:44 Speaker 4: go ahea and give out the studio line if anyone

12:46 Speaker 4: does want to join. We've got some interesting things to

12:49 Speaker 4: discuss in the first hour. But the studio line is

12:51 Speaker 4: opened six oh three two five six seven. Six oh

12:54 Speaker 4: three two five six seven. Of course you can also

12:57 Speaker 4: you can always interact into Opine in the Facebook live

13:00 Speaker 4: chat or or anywhere you know. If you go to

13:03 Speaker 4: Matt connorton dot com slash live, it gives you all

13:06 Speaker 4: kinds of options for how you can interact with the

13:09 Speaker 4: program while we are live, or even when we're not

13:11 Speaker 4: live if you just want to reach out in contact us.

13:13 Speaker 4: But the studio line is open six three two five

13:16 Speaker 4: six seven. Especially by the way, if you have any

13:18 Speaker 4: questions for John Poussett Dart, who is going to be

13:21 Speaker 4: joining us at the top of the hour at ten am.

13:25 Speaker 4: I've always it's funny, so I kind of went down

13:28 Speaker 4: the rabbit hole last night with his music as I

13:31 Speaker 4: was preparing for today's show, because I've never been I'd

13:33 Speaker 4: never really listened to much of him. I'd always been

13:36 Speaker 4: aware of him. I remember back this goes back quite

13:39 Speaker 4: a ways, but when I was working at Strawberries, for

13:44 Speaker 4: those of you who remember Strawberries, the music store, I was.

13:48 Speaker 4: I started, uh, well, for a long time, I bounced around,

13:51 Speaker 4: but I worked at the location in Well, the first

13:55 Speaker 4: store that I ever actually managed for the company Wasn't

13:58 Speaker 4: Conquered New Hampshire on Laet and wrote, And I remember

14:02 Speaker 4: we always had Possett Dart Band CDs and stock and

14:06 Speaker 4: people would come in and buy them. But I'd never actually,

14:10 Speaker 4: you know, because he kind of this is where this area,

14:12 Speaker 4: you know, sort of the Boston area. I mean, this

14:17 Speaker 4: is Manchester, but obviously we're you know, we're only forty

14:20 Speaker 4: five minutes north. You know, this is kind of where

14:23 Speaker 4: he first became famous. So so he's touring around and

14:29 Speaker 4: he'll be here, Like I said, he's got a bunch

14:31 Speaker 4: of tour dates, but he will be here on Friday

14:33 Speaker 4: the thirteenth, So he's going to join us to talk

14:35 Speaker 4: about that. But I kind of was exploring his music,

14:39 Speaker 4: and you know, a couple of the songs from Posset

14:43 Speaker 4: Dart Band, you know, from I don't know, early seventies,

14:46 Speaker 4: like seventy three, seventy four around there. I was like, oh, yeah,

14:49 Speaker 4: I've heard this song. I definitely know this song. But

14:52 Speaker 4: he also I was playing some of his recent because

14:55 Speaker 4: he continues to as a solo artist, he continues to

14:58 Speaker 4: create music, and some of his recent stuff is just

15:02 Speaker 4: so interesting. We'll talk about it when he calls. I

15:05 Speaker 4: don't know how much time he has to spend with us,

15:09 Speaker 4: but I have some questions for him. But it might

15:11 Speaker 4: be a little bit of a curve because I'm sure

15:14 Speaker 4: that when he does radio interviews, people want to talk

15:17 Speaker 4: to him about Poose at Dart Band, where he started,

15:20 Speaker 4: and you know, of course we'll do that and we'll

15:22 Speaker 4: talk about the show coming up, but you know, because

15:24 Speaker 4: obviously the purpose is to promote that. But I have

15:27 Speaker 4: some questions for him too about his more recent material

15:30 Speaker 4: that I find quite fascinating. He's he's got a great

15:33 Speaker 4: voice and hell of a guitar player, my goodness. So anyway,

15:38 Speaker 4: so that'll be coming up at ten am. And like

15:39 Speaker 4: I said, third hour, we have Terry Almquist. For the

15:42 Speaker 4: first hour. We have some music news, music industry news

15:46 Speaker 4: to discuss. You know, I love this stuff. I'm a

15:49 Speaker 4: music industry nerd, and I do some things in the industry,

15:53 Speaker 4: and I have for a long time. But we were

15:56 Speaker 4: talking last week. I think it was last week. Was

16:00 Speaker 4: it last week or the week before? I have to

16:01 Speaker 4: be honest with you, It all blurts together, but no,

16:05 Speaker 4: I think it was last week. We were talking about

16:06 Speaker 4: Oasis and this debacle. We have an update on this well,

16:13 Speaker 4: and it relates to another issue happening in the music industry.

16:15 Speaker 11: But so.

16:21 Speaker 4: Oasis tickets went on sale. It's the first time they're

16:23 Speaker 4: touring in fifteen years. The Gallagher brothers loll. I'm sorry,

16:27 Speaker 4: not loll Noel and Liam. I do that once in

16:30 Speaker 4: a while. I create amalgams of words. I combined Noel

16:37 Speaker 4: and Liam into loll. I'll just call them loll. So

16:40 Speaker 4: Lowell actually managed to stop arguing enough to say, let's

16:44 Speaker 4: go make some money. That's how the uh, that's how

16:48 Speaker 4: people who are cynical about it are talking about it.

16:50 Speaker 11: Right.

16:50 Speaker 4: Oh, this is just a money grab Oasis is. They're

16:53 Speaker 4: coming for our cash. They just want to make some money. Now,

16:57 Speaker 4: that's not how I think about it necessarily. I mean again,

17:02 Speaker 4: I do understand that that's very often a purpose of

17:07 Speaker 4: doing this, But but I also am a fan of Oasis.

17:12 Speaker 4: Although it's funny so back in the day, back in

17:14 Speaker 4: the nineties when Wonderwall was on the radio every five minutes,

17:18 Speaker 4: I actually really liked it that Wonderwall. I thought was

17:21 Speaker 4: such a great song, and I still think it's a

17:23 Speaker 4: great song. But if I hear it now, I'm like, eh,

17:25 Speaker 4: I'm over it. I was over it a long time ago.

17:28 Speaker 4: Acquiesce is my favorite Oasis song, which was actually a

17:32 Speaker 4: B side. But anyway, I'm I think it's cool. I mean,

17:37 Speaker 4: I'm not gonna go spend gobs of money. I don't

17:41 Speaker 4: know if they've even put any US tour dates on sale.

17:43 Speaker 4: I know they've got a bunch of UK dates, but

17:46 Speaker 4: you know, I'm not gonna go see them because I

17:48 Speaker 4: don't want to pay all that money and it's going

17:51 Speaker 4: to be expensive. It already is expensive because tickets went

17:55 Speaker 4: on sale in the UK, and that's what set off

17:57 Speaker 4: this whole controversy around the ticket sales themselves. But anyway,

18:02 Speaker 4: so Oasis, no matter how you feel about them, love them,

18:04 Speaker 4: hate them, They're kind of polarizing. I've always been a fan,

18:08 Speaker 4: but I also understand and again as someone who's done

18:13 Speaker 4: things in the industry. I have kind of a you know,

18:18 Speaker 4: I can look at it both as a fan and

18:23 Speaker 4: as a business. I can see it from both perspectives.

18:26 Speaker 4: So yeah, maybe it is a money grab. I don't,

18:30 Speaker 4: you know, but it's a business. You got to make money, right,

18:32 Speaker 4: you got to make a living. You know, these guys

18:34 Speaker 4: probably spend a lot. They just seem well, at least

18:38 Speaker 4: Liam does. Probably spend a lot. Noel always struck me

18:41 Speaker 4: as the more down to earth of the two, but

18:44 Speaker 4: I'm sure Liam has quite the lifestyle anyway. But put

18:48 Speaker 4: all that aside, regardless of how you feel about it.

18:51 Speaker 4: So we were talking on the show last week about

18:54 Speaker 4: tickets went on sale and the websites were crashing. I

18:59 Speaker 4: say websites plural because obviously, you know Ticketmaster, which is

19:03 Speaker 4: owned by Live Nation. They put the tickets on sale,

19:07 Speaker 4: nobody could get them because the site kept crashing, but

19:09 Speaker 4: also the secondary sites were crashing, and then Oasis's management

19:13 Speaker 4: put out a statement saying, actually, don't even buy these

19:17 Speaker 4: tickets on secondary sites because those will be canceled. Those

19:20 Speaker 4: are not authorized. And we got into this a little

19:23 Speaker 4: bit last week Jenny and I talking about how you know,

19:27 Speaker 4: you've got what a big tour like this goes on sale,

19:31 Speaker 4: so you've got Ticketmaster, which sells the tickets. But very

19:34 Speaker 4: often what happens is for I think a lot of

19:38 Speaker 4: people are probably pretty savvy to this already. But the

19:42 Speaker 4: reason that something can go on sale and then it

19:48 Speaker 4: sells out like immediately, I'm sure people probably assume, well,

19:54 Speaker 4: that's because of the Internet. You know, that didn't happen

19:58 Speaker 4: pre Internet. For those of us who are enough to remember,

20:01 Speaker 4: you know, when you would have to actually go and

20:03 Speaker 4: stand in line somewhere to buy tickets. But you know,

20:06 Speaker 4: things would sell out quickly, which is why if it

20:08 Speaker 4: was a big tour that you really wanted to see,

20:10 Speaker 4: you'd have to go and stand in line, you know,

20:12 Speaker 4: like Jenny has told stories about, you know her, I

20:15 Speaker 4: think her and her mom standing in line for Prince

20:17 Speaker 4: tickets and like camping out overnight or something, or being

20:20 Speaker 4: there for hours when Prince was touring. But then so

20:26 Speaker 4: the Internet comes along, for lack of a better way

20:29 Speaker 4: of putting it, and everything's available online, so things sell

20:33 Speaker 4: out instantly. And yes, because in theory, you know, thousands, tens,

20:43 Speaker 4: hundreds of thousands, potentially millions of people can go and

20:46 Speaker 4: try to buy these tickets immediately once they go online

20:50 Speaker 4: in the digital age, so to speak. But there's another

20:54 Speaker 4: element to that. Very often these tickets are bought up

20:58 Speaker 4: by scalpers. And I don't mean when I say scalper,

21:02 Speaker 4: I don't mean the guy standing out in front of

21:04 Speaker 4: the venue trying to sell you a ticket to a

21:07 Speaker 4: sold out show because the show has sold out, but

21:10 Speaker 4: this random guy has tickets that he's willing to sell

21:12 Speaker 4: you at a premium cash only. I mean scalpers, these services,

21:18 Speaker 4: these ticketing sites that buy in bulk these tickets and

21:23 Speaker 4: then resell them at a profit. That goes on all

21:29 Speaker 4: the time. There are those who have tried to push

21:34 Speaker 4: back on it, trying to find ways to prevent that

21:40 Speaker 4: from happening, but it still goes on. And then, of

21:44 Speaker 4: course you've also got the other element of Ticketmaster itself.

21:48 Speaker 4: Some people think that, for example, the Live Nation Ticketmaster

21:51 Speaker 4: merger never should have been approved by the government. That

21:54 Speaker 4: gets into a whole other thing. So, you know, a

21:56 Speaker 4: lot of people are dissatisfied with Ticketmaster itself as any

22:01 Speaker 4: remember back in the day again this was yeah, this

22:04 Speaker 4: must have been in the nineties or early two thousands

22:06 Speaker 4: when Pearl Jam was kind of the first to say, hey,

22:09 Speaker 4: we don't even want to deal with Ticketmaster anymore. We

22:11 Speaker 4: don't like the way they do business, we don't like

22:13 Speaker 4: the way the fans are kind of getting the shaft.

22:16 Speaker 4: And so they started working with smaller you know, in

22:20 Speaker 4: various markets around the country. They started working with these

22:22 Speaker 4: smaller market ticketing agencies, which didn't really work out that great,

22:26 Speaker 4: and in the end pearl Jam had to give in,

22:29 Speaker 4: had to capitulate and go back to working with Ticketmaster.

22:31 Speaker 4: It's just the reality of it. So you've got all

22:38 Speaker 4: of that, and then you've got this new element. And

22:41 Speaker 4: this we did not talk about last week, but again

22:44 Speaker 4: it is part of this whole story with Oasis and

22:49 Speaker 4: these tickets is the dynamic pricing. Now, for those of

22:54 Speaker 4: you who don't know, you may have heard the term,

22:57 Speaker 4: some of you will know, some of you will not

22:59 Speaker 4: know what this is. But dynamic pricing is this concept where, well,

23:06 Speaker 4: you know, basic free market economics, right, supply and demand.

23:10 Speaker 4: When supplies low, demand is high, things cost more money. Well,

23:16 Speaker 4: this concept has been applied to tickets and Ticketmaster uses it.

23:20 Speaker 4: Where Okay, so if demand is high for a show

23:25 Speaker 4: and supply is low, only so many tickets available, those

23:30 Speaker 4: tickets will automatically increase in price. There's even been who

23:35 Speaker 4: was it. There was a fast food restaurant chain that

23:38 Speaker 4: tried to do this, and I want to say it

23:40 Speaker 4: was Wendy's. They either tried it in some of their

23:45 Speaker 4: locations or they were testing it in maybe one location

23:49 Speaker 4: and they were thinking about rolling it out nationally or something.

23:52 Speaker 4: I don't remember all the details, but they tried to

23:55 Speaker 4: do some sort of dynamic pricing concept where at busy

23:59 Speaker 4: time of day the food would cost more, but I

24:03 Speaker 4: think they probably pulled the plug on that pretty quickly.

24:05 Speaker 4: I think it was Wendy's who tried to do this.

24:07 Speaker 4: But anyway, so this has been done with Ticketmaster, and

24:12 Speaker 4: that factors into the Oasis debacle, as it were, because

24:15 Speaker 4: now Ticketmaster is being investigated about the dynamic pricing. Now,

24:22 Speaker 4: if you're a ticket buyer, you may not like this

24:26 Speaker 4: very much. You might long for the days when tickets

24:32 Speaker 4: would go on sale and you know what the price

24:36 Speaker 4: is and you just go and you buy the tickets

24:39 Speaker 4: at the price that you're expecting them to be because

24:40 Speaker 4: that's what they're announced at, and that that is over,

24:44 Speaker 4: you know. I mean, if you're buying tickets to a

24:46 Speaker 4: smaller sh like, for example, if you're buying tickets to

24:49 Speaker 4: go see John Posse at Dart at the Rex Theater

24:51 Speaker 4: on Friday night. I don't think those prices are going

24:54 Speaker 4: to change, right, you know. But but when your ticketmaster

24:59 Speaker 4: and you can afford all this technology to control the

25:02 Speaker 4: prices and everything, you know, you can do whatever you want.

25:04 Speaker 4: I mean Ticketmaster, it is truly a monopoly. They can

25:06 Speaker 4: do whatever they want. But that doesn't mean that they

25:09 Speaker 4: can do whatever they want without some consequences. So let's

25:13 Speaker 4: look at this again, the newest wrinkle in the What

25:18 Speaker 4: did I say? I'm calling them loll Loll Gallagher. I

25:24 Speaker 4: should if you're just joining us, I should clarify it's

25:26 Speaker 4: an amalgam of Nol and Liam because apparently I have

25:29 Speaker 4: difficulty say nol and Liam, so it's easier to just

25:32 Speaker 4: say loll. They are almost indistinguishable in terms of I mean,

25:37 Speaker 4: they don't look exactly alike, but if you listen to

25:39 Speaker 4: an interview with them. You know what's funny about Oasis

25:42 Speaker 4: back in the nineties when they first got big, that

25:45 Speaker 4: first album definitely maybe really blew up. I remember seeing

25:49 Speaker 4: interviews with them on MTV, and MTV would actually they

25:55 Speaker 4: would actually subtitle the interviews. Obviously the Gallaghers were speaking

25:58 Speaker 4: English in the interviews, but their accents were such that

26:02 Speaker 4: you almost couldn't understand them, so emptview would actually subtitle

26:07 Speaker 4: the interviews. It was funny. And I don't know if

26:11 Speaker 4: they were doing it to be funny or kind of

26:13 Speaker 4: doing it to be funny, but it was funny. They

26:16 Speaker 4: can be difficult to understand. By the way, Noel Gallagher

26:18 Speaker 4: is very funny too. He's got it. I don't think

26:20 Speaker 4: Liam's particularly funny, but Noel has a very dry sense

26:24 Speaker 4: of humor that I like anyway. Okay, so here's the

26:28 Speaker 4: newest wrinkle, and this is from Music Businessworldwide dot Com.

26:34 Speaker 4: UK competition regulator launches investigation into Ticketmaster over Oasis ticket sale.

26:42 Speaker 4: So now the government's involved, says here. The UK's Competition

26:49 Speaker 4: and Markets Authority CMA has launched an investigation in the

26:54 Speaker 4: Live Nation owned ticketing giant Ticketmaster. The reason for the

26:57 Speaker 4: investigation last Saturday is on sale for Oasis' twenty twenty

27:02 Speaker 4: five UK Actually, what was the date on this article?

27:05 Speaker 4: September fifth, Okay, so it is referring to last Saturday.

27:08 Speaker 4: So it's referring to the on sale that happened one

27:10 Speaker 4: week ago for Oasis' twenty twenty five UK and Ireland

27:16 Speaker 4: Stadium tour, including quote how so called dynamic pricing may

27:23 Speaker 4: have been used unquote, the CMA said in a statement

27:27 Speaker 4: on September five. The Competition watchdog says the plans to

27:32 Speaker 4: scrutinize quote excuse me, whether the sale of Oasis tickets

27:38 Speaker 4: by Ticketmaster may have reached consumer protection law unquote, because again,

27:44 Speaker 4: like I was saying, not everyone thinks that the dynamic

27:48 Speaker 4: pricing is right or ethical. And I'm not saying that

27:52 Speaker 4: I have a problem with it. I'm just saying, you know, well,

27:56 Speaker 4: apparently it's people in government who are saying, we're not

27:59 Speaker 4: sure that this is the correct way to be treating consumers.

28:03 Speaker 4: I'm not making a judgment about it. I'm agnostic on

28:06 Speaker 4: that part of it. But I think it's interesting that.

28:10 Speaker 4: You know, what I do think will be really interesting

28:14 Speaker 4: is does this stick around the dynamic pricing concept in

28:19 Speaker 4: terms of tickets. It's already lasted longer than I thought.

28:23 Speaker 4: This has been going on a few years now, when

28:25 Speaker 4: it started. I remember thinking this isn't going to last.

28:29 Speaker 4: There is going to be so much backlash to this.

28:32 Speaker 4: People are not going to like it. People are used

28:35 Speaker 4: to tickets go on sale, They go on sale for

28:38 Speaker 4: a particular price. If a show isn't selling, rarely will

28:44 Speaker 4: you even see the price go down, right, You rarely

28:47 Speaker 4: see that. You very rarely see discounted tickets. In fact,

28:51 Speaker 4: you're Look, if you're a promoter and you've got a

28:54 Speaker 4: big show in an arena, say right, and tickets aren't moving,

28:59 Speaker 4: you'll give away tickets before you'll lower the prices. That's

29:02 Speaker 4: true if you've got if you've got a show in

29:08 Speaker 4: a ten thousand seat arena. Again, this is if you're

29:11 Speaker 4: the promoter putting on the show, not the band's management

29:15 Speaker 4: has no say in this, or certainly not the record label, nobody,

29:19 Speaker 4: or even the venue. You're the promoter and you're deciding.

29:22 Speaker 4: You're making decisions based on how these tickets are moving.

29:25 Speaker 4: If it's soft, meaning you're not selling enough tickets, you're

29:29 Speaker 4: not selling as many as you thought you were, what

29:32 Speaker 4: you'll do is very often is they call it papering

29:36 Speaker 4: the room, which means because what you don't want at

29:40 Speaker 4: the end of the day is a half empty arena.

29:43 Speaker 4: So if you're in a ten thousand seat venue and

29:49 Speaker 4: you're only on track to sell five thousand tickets, you

29:54 Speaker 4: don't want that. It just doesn't look good right to

29:58 Speaker 4: have a ten thousand seed arena that's only half full.

30:02 Speaker 4: So if you were thinking you're gonna sell eight thousand, right,

30:05 Speaker 4: so you'd be at eighty percent capacity. Sorry, if I'm

30:09 Speaker 4: getting two into the weeds, but I know a lot

30:12 Speaker 4: of people in the industry listen to the show. So

30:14 Speaker 4: if you're only at you think you're gonna be at

30:17 Speaker 4: eighty percent capacity, you're gonna sell eight thousand out of

30:20 Speaker 4: ten thousand seats, and but it's looking like you're only

30:23 Speaker 4: gonna hit five thousand. You don't want a half empty arena,

30:26 Speaker 4: So you will give away tickets to that show. It

30:29 Speaker 4: happens all the time. You'll be contacting every radio station

30:36 Speaker 4: you can find that you think might be interested in

30:38 Speaker 4: doing a ticket giveaway. You'll be giving them out to

30:43 Speaker 4: businesses and saying here, give these to your employees, or

30:47 Speaker 4: do some kind of contest, do whatever you want with them.

30:49 Speaker 4: Just make sure people from your company show up at

30:51 Speaker 4: the show. You'll do anything that you can to get

30:54 Speaker 4: more people in the door. And at that point, it's

30:57 Speaker 4: all about the optics of it. It's all about what

30:59 Speaker 4: it looks like. Because you don't want to put on

31:02 Speaker 4: a show in a ten thousand seed arena that's literally

31:07 Speaker 4: half full and then have that, you know, have people

31:10 Speaker 4: hear about it, have people seeing on social media tickets

31:13 Speaker 4: of a half empty arena, just all of that. You

31:16 Speaker 4: want it to look like everything that you do is successful.

31:20 Speaker 4: So you're going to paper again it's called paper in

31:23 Speaker 4: the room. You're going to try to get as many

31:25 Speaker 4: people in there as you can, and if that means

31:27 Speaker 4: because you have nothing to lose, right, if you're not

31:30 Speaker 4: going to sell those tickets, you might as well give

31:34 Speaker 4: them away because the show's gonna happen no matter what,

31:37 Speaker 4: and you're gonna have to pay everybody, no matter what.

31:39 Speaker 4: If you're the promoter, you've got financial obligations tied up

31:42 Speaker 4: in this. You might take a loss on that show,

31:44 Speaker 4: but you might as well get as money as many

31:46 Speaker 4: people in the door as you can, so at least

31:48 Speaker 4: it looks good. So the point being, what you'll rarely see,

31:57 Speaker 4: I can't say never, but what you'll see is a

32:01 Speaker 4: promoter say, Okay, these tickets they're not moving at sixty dollars,

32:09 Speaker 4: so I think we're going to drop the price to

32:10 Speaker 4: fifty or to forty and see if we can sell

32:13 Speaker 4: some more. You just don't see that they'd rather paper

32:15 Speaker 4: the room than lower the price on the tickets. Reason being,

32:21 Speaker 4: if you lower the price on the tickets, again, not

32:24 Speaker 4: using Ticketmaster's dynamic pricing, I'm just saying, if you decide,

32:27 Speaker 4: as the promoter, you're going to lower the price, now

32:32 Speaker 4: you're you're risking well, first of all, you're risking alienating

32:37 Speaker 4: the people who already bought the tickets at the higher price.

32:40 Speaker 4: So you don't want them going on social media saying

32:42 Speaker 4: hey I got ripped off. But although that's probably not

32:46 Speaker 4: that likely. But what you also don't want to happen

32:49 Speaker 4: is what if you lower the price but it doesn't

32:53 Speaker 4: it doesn't juice the sales. Now you're taking an even

32:56 Speaker 4: bigger loss. You could lower the price, but it doesn't

33:01 Speaker 4: increase your sales. The same number of people who were

33:04 Speaker 4: probably going to buy tickets end up buying the tickets

33:06 Speaker 4: anyway regardless. Right, So they would have bought the tickets

33:10 Speaker 4: anyway if they were still ten dollars more, twenty dollars more.

33:13 Speaker 4: So you lower the price, you still only sell five

33:16 Speaker 4: thousand tickets. You're you've still got a half empty room,

33:18 Speaker 4: and you've actually made less money. So it's not worth

33:21 Speaker 4: the risk. So the best thing to do, at least

33:26 Speaker 4: in my experience and from what I've seen, is in

33:28 Speaker 4: that situation, you leave the ticket price as it is

33:32 Speaker 4: and you just hope that you know, you get a

33:35 Speaker 4: lot of walk up right, you know, people coming showing

33:38 Speaker 4: up on the day of and and yeah, you try

33:43 Speaker 4: to paper the room, you try to give out some

33:45 Speaker 4: tickets too, but this dynamic pricing has changed everything. So

33:53 Speaker 4: again getting back to this article, over ten million fans

33:56 Speaker 4: from one hundred and fifty eight countries are confirmed to

33:59 Speaker 4: have qu up on Saturday, August thirty one to buy

34:04 Speaker 4: tickets to the tour. Yeah so it was yeah, so,

34:07 Speaker 4: like I said, it was last last weekend that the

34:09 Speaker 4: tickets went on sale. Two Additionally, additional Wembley Stadium shows

34:14 Speaker 4: have been added due to quote unprecedented demand during the sale,

34:20 Speaker 4: which Oasis said in a press release Saturday, Quote saw

34:22 Speaker 4: all ticket platforms struggling to cope, resulting in immense frustration

34:27 Speaker 4: and disappointment for fans who missed out after queuing for

34:31 Speaker 4: many hours. Unquote. By the way, the same thing happened

34:34 Speaker 4: in the United States, if you remember with Taylor Swift,

34:38 Speaker 4: same thing. You know, people were frustrated, they were trying

34:41 Speaker 4: to get I remember seeing people on social media just

34:45 Speaker 4: you know, in tears over it. They were so desperately

34:47 Speaker 4: trying to get Taylor Swift tickets and couldn't because you know,

34:53 Speaker 4: you wait, you log onto the website, you're in the queue,

34:57 Speaker 4: You're waiting and waiting and waiting, and then eventually something happens.

35:00 Speaker 4: You know, maybe the site crashes, or you know, there's

35:04 Speaker 4: something something goes wrong, maybe your computer suddenly wants to update,

35:09 Speaker 4: it shuts itself down and restarts or whatever it is, right,

35:12 Speaker 4: you know, after you've already invested hours of your time

35:15 Speaker 4: and then now you're you're at the back of the line,

35:17 Speaker 4: or now you log back in and the shows sold out.

35:19 Speaker 4: So you know, so this this is not in and

35:24 Speaker 4: of itself unprecedented, but to put the extent of that

35:31 Speaker 4: demand into context. Wembley, where Oasis are now set to

35:36 Speaker 4: play seven of the tour's nineteen dates, as a capacity

35:40 Speaker 4: of ninety thousand, which means that the band would need

35:44 Speaker 4: to perform one hundred and eleven dates at the stadium

35:46 Speaker 4: to meet the demand for next year's tour. The following

35:53 Speaker 4: Wednesday and the same press release announcing the two additional

35:56 Speaker 4: Wembley shows, Oasis publicly distanced themselves from the decisions that

36:02 Speaker 4: led to the use of Ticketmaster's dynamic pricing tools during

36:06 Speaker 4: the sale. Yeah, so a lot of this went on.

36:09 Speaker 4: Where now Oasis, the Gallagher brothers, Lowell I'm calling them.

36:16 Speaker 4: I've melded them together into one person, Lowell Gallagher. It's

36:22 Speaker 4: just easier economy of language, my friends. So now fans

36:27 Speaker 4: are pointing at them and going, you guys are bad,

36:31 Speaker 4: you guys are greedy. All this In reality, it really

36:35 Speaker 4: doesn't have much to do with them, but they're going

36:39 Speaker 4: to take the blame. Of course, they're the public faces

36:42 Speaker 4: of this. I have a hunch that they probably don't

36:46 Speaker 4: care that much because you know, they they're extremely rich

36:53 Speaker 4: and famous, and you know is you know, it probably

36:58 Speaker 4: doesn't affect that much. I don't think a mean comment

37:01 Speaker 4: from a fan is going to hurt the Gallagher brothers.

37:05 Speaker 4: But but that is, you know, they're they're the face

37:09 Speaker 4: of it. So it's they're going to take the brunt

37:11 Speaker 4: of the anger and ire from people, It says here.

37:16 Speaker 4: Informed sources speaking to MBW, which is Music Business Worldwide,

37:21 Speaker 4: this is a great website. This week estimated that ten

37:24 Speaker 4: to fifteen percent of the one point four million tickets

37:26 Speaker 4: sold over the weekend were quote dynamically priced on ticket Master,

37:31 Speaker 4: meaning the price automatically adjusts based on supply and demand.

37:34 Speaker 4: The price for these tickets more than doubled from a

37:37 Speaker 4: face value of around one hundred and fifty pounds I

37:41 Speaker 4: assume that's pounds to an in demand price tag of

37:45 Speaker 4: around three hundred and fifty five, causing fan outcry on

37:50 Speaker 4: social media platforms and much discussion in other media outlets,

37:55 Speaker 4: including MBW on Tuesday, and again, that takes us back

38:03 Speaker 4: to what I was saying before about how long will

38:05 Speaker 4: this last? People don't like the dynamic pricing, they end

38:10 Speaker 4: up feeling taken advantage of, and they end up feeling

38:13 Speaker 4: ripped off. As a free market economist, I'm not an economist.

38:17 Speaker 4: I'm sorry as but as but as a I don't

38:23 Speaker 4: know why I said economist, but you know, as someone

38:25 Speaker 4: who believes in free markets, let me put it that way.

38:29 Speaker 4: I you know, I'm not I'm not really taking a

38:33 Speaker 4: position one way or the other. It's it's supply and demand.

38:36 Speaker 4: It's being applied here. It's almost like an auction in

38:39 Speaker 4: a sense, right, But buying these tickets, I'm not. I'm

38:43 Speaker 4: not taking a position. I'm gonna remain agnostic on it,

38:45 Speaker 4: at least for now. But I'm telling you this could

38:48 Speaker 4: be the nail in the coffin of this particular strategy,

38:53 Speaker 4: because people are you know, the last thing you want

38:58 Speaker 4: is your consumers or your fans to feel that they've

39:02 Speaker 4: been victimized. You know, I saw one comment somebody directed

39:06 Speaker 4: at the Gallaghers saying, you know, I wouldn't have thought.

39:09 Speaker 4: I wouldn't have thought you would be so greedy. You know,

39:12 Speaker 4: your fan base is, you know, kind of working class people,

39:17 Speaker 4: and here you are being so greedy. And again it's

39:21 Speaker 4: but it's not it's not them. I'm not saying they're

39:27 Speaker 4: not greedy. Maybe they are. I don't know. Again, you know,

39:30 Speaker 4: you get when you get to that level. I mean,

39:33 Speaker 4: there's been plenty of research and studies done on this.

39:36 Speaker 4: When you get to a certain level of fame and money,

39:38 Speaker 4: there is a certain almost as sociopathy that sets in, right,

39:43 Speaker 4: So you know, I'm not saying they're not terrible people.

39:46 Speaker 4: They may be, they may not be. I don't know.

39:50 Speaker 4: I'm a fan of their music, but if I actually

39:54 Speaker 4: met them, I might be horrified. They say, don't meet

39:56 Speaker 4: your heroes. I don't know. But it's ultimately not their fault.

40:00 Speaker 4: But but if there's enough outcry over this, over this

40:05 Speaker 4: whole dynamic pricing thing, this might be the beginning of

40:08 Speaker 4: the end of it. So the band's press release said, quote,

40:14 Speaker 4: it needs to be made clear that Oasis leave decisions

40:18 Speaker 4: on ticketing and pricing entirely to their promoters and management,

40:23 Speaker 4: and at no time had any awareness at dynamic pricing

40:27 Speaker 4: was going to be used. Unquote. Is that satisfactory? Probably

40:36 Speaker 4: from a pr standpoint, Probably not. No one's going to

40:40 Speaker 4: believe that. No one who's no one who's angry about

40:43 Speaker 4: this is going to read that statement and say, oh, okay,

40:48 Speaker 4: it's really got nothing to do with them. I mean,

40:50 Speaker 4: it's true in a sense, right, but there's a there's

40:54 Speaker 4: a big hole in this though too. Let me read

40:57 Speaker 4: part of this again. It is it needs to be

40:59 Speaker 4: made clear that Oasis leave decisions on ticketing and pricing

41:02 Speaker 4: entirely to their promoters and management. One little problem with that.

41:08 Speaker 4: So promoters are people you're in business with, right, the

41:12 Speaker 4: promoter is the one. Well, the promoter first of all,

41:15 Speaker 4: takes all the risk. Again, I have experience in this,

41:17 Speaker 4: so I know how this feels. Not on this level obviously,

41:20 Speaker 4: but you know the promoters putting on the shows and

41:25 Speaker 4: handling all of that, so you are somewhat at a

41:29 Speaker 4: promoter's mercy. The problem is the sentence says that they

41:36 Speaker 4: leave this to their promoters and management, and management is

41:41 Speaker 4: a problem to me because that's there's a cop out there.

41:45 Speaker 4: Oh that's our management. Well, here's the thing is, management

41:49 Speaker 4: works for the band. The band doesn't work for management.

41:52 Speaker 4: It's not how you know, It's not like in the

41:55 Speaker 4: corporate world. You know, when if you have a manager,

41:58 Speaker 4: you work for your manager, right, they're your boss, you know.

42:01 Speaker 4: In the music industry it's the other way around in

42:02 Speaker 4: that If if you are an artist and you have

42:06 Speaker 4: a manager, the manager is someone you hire. They work

42:09 Speaker 4: for you. You hire them to run your business, the

42:13 Speaker 4: business of your music. So for the band to say, well,

42:20 Speaker 4: that's not up to us, we leave that to our management.

42:22 Speaker 4: Well that the management works for you, dude. You know,

42:26 Speaker 4: you can't really pass the buck. You know, they're your

42:29 Speaker 4: employee in a sense, not literally an employee. They you know,

42:33 Speaker 4: they've got contracts and everything. But you know what I'm saying,

42:35 Speaker 4: you know, So to say it's one thing to say,

42:38 Speaker 4: I you know, you can kind of let it fly

42:40 Speaker 4: a little bit and say, well, it's it's not our fault,

42:43 Speaker 4: it's it's you know, we leave that to the promoters. Well, yeah,

42:46 Speaker 4: that's what the promoter does, right, that's their function. But

42:49 Speaker 4: to say and management, well, that's your management is they're

42:54 Speaker 4: your management. You You can fire your management if you

42:58 Speaker 4: want to. You can tell your management don't do it

43:00 Speaker 4: this way. It's upsetting our fans. You can tell your

43:02 Speaker 4: management to handle it differently. Okay, So there's more to

43:05 Speaker 4: the statement quote. While prior meetings between promoters, ticket Master,

43:12 Speaker 4: and the band's management resulted in a positive ticket sales

43:15 Speaker 4: strategy which would be a fair experience for fans, including

43:19 Speaker 4: dynamic ticketing to help keep general ticket prices down, as

43:23 Speaker 4: well as reduced touting, the I don't know touting is

43:30 Speaker 4: that maybe that's a term for that almost sounds like

43:35 Speaker 4: a might be another term for scalping. In the United States,

43:40 Speaker 4: we call it scalping. Maybe there they call it touting.

43:42 Speaker 4: I don't know, sorry, I just I don't know what

43:45 Speaker 4: that word means in that, but I assume from the

43:46 Speaker 4: context it might be another term for scalping. The execution

43:50 Speaker 4: of the plan failed to meet expectations. All parties involved

43:54 Speaker 4: did their utmost to deliver the best possible fan experience,

43:56 Speaker 4: but due to the unprecedented demand, this became impossible.

43:59 Speaker 5: To a.

44:03 Speaker 4: M I feel like there's a contradiction here. Did anyone

44:07 Speaker 4: else hear a contradiction? Yeah, there's a there's a pretty

44:16 Speaker 4: latent contradiction self contradiction in this statement that to me

44:23 Speaker 4: seems glaringly obvious. So let's back up a little bit.

44:29 Speaker 4: So the statement opens with it needs to be made

44:32 Speaker 4: clear that Oasis leave decisions on ticketing and pricing entirely

44:35 Speaker 4: to their promoters and management, and at no time had

44:38 Speaker 4: any awareness that dynamic pricing was to be used. So

44:42 Speaker 4: the band had no idea according to that paragraph or

44:46 Speaker 4: that opening statement, that opening sentence, that of the statement,

44:50 Speaker 4: that dynamic pricing was to be used. But then they say, oh, okay,

44:58 Speaker 4: I'm sorry, No, I was wrong. I was wrong. I retract,

45:01 Speaker 4: There is no There is no contradiction. I thought there

45:06 Speaker 4: was a contradiction because it sounded like they're saying that

45:10 Speaker 4: Oasis had no idea, the band had no idea. And

45:13 Speaker 4: then I see this sentence while while prior meetings between promoter,

45:18 Speaker 4: Sigmaster and the band's management resulted in a positive ticket strategy,

45:22 Speaker 4: you know that everyone thought would be fair, and I

45:24 Speaker 4: thought I took that as everyone was involved in that decision.

45:29 Speaker 4: But no, that's not correct. The band the band is

45:34 Speaker 4: not mentioned in that part, so there is no contradiction.

45:36 Speaker 4: I was wrong about that. I apologize, Okay, all right, well,

45:40 Speaker 4: so taking that into account, it's probably the best possible

45:45 Speaker 4: statement that you know that it's the best damage control

45:52 Speaker 4: they could do. Let me put it that way. It's

45:55 Speaker 4: not going to satisfy people, but it's uh damage control

45:59 Speaker 4: is about just doing the best you can with a

46:03 Speaker 4: rough situation. The CMA said today that and again that's

46:08 Speaker 4: the part of the government that does consumer protection in

46:11 Speaker 4: the UK that it is at the initial stage of

46:15 Speaker 4: its investigation. It will now engage with Ticketmaster and gather

46:19 Speaker 4: evidence from various other sources, which quote may include the

46:22 Speaker 4: band's management and event organizers unquote SJM, Live Nation, MCD

46:27 Speaker 4: and DF Concerts are promoting the Oasis tour. Ticketmaster was

46:31 Speaker 4: one of the three sites used, along with Gigs and

46:34 Speaker 4: Tours and See Tickets. The CMA is stressed in its

46:38 Speaker 4: statement on Thursday that quote, it should not be assumed

46:41 Speaker 4: that Ticketmaster has broken consumer protection law unquote No, I

46:46 Speaker 4: mean and from look, I'm not a legal expert of

46:49 Speaker 4: any kind, and there may be an element to this

46:51 Speaker 4: that I'm missing, but I don't see any anything that

46:55 Speaker 4: makes me say, oh, it sounds like, look, we can

46:59 Speaker 4: talk about this whole dynamic pricing strategy is being kind

47:02 Speaker 4: of dirty business. Right again, I'm going to remain agnostic

47:07 Speaker 4: on it for now, but that doesn't mean it's and

47:10 Speaker 4: that anything's illegal about it yet. Right, there's nothing illegal

47:17 Speaker 4: about it that I can see. The Competition Regulator added

47:21 Speaker 4: that it will quote also consider whether it is appropriate

47:24 Speaker 4: to investigate the conduct of anyone else in relation to

47:27 Speaker 4: the matter unquote. Dynamic ticket pricing sees prices surge in

47:32 Speaker 4: real time as demand rises, similar to airline tickets or Uber.

47:37 Speaker 4: Live Nation has previously argued that the program addresses the

47:40 Speaker 4: issue of scalpers buying up tickets at face value and

47:43 Speaker 4: then selling them at a higher price point. Wait, they

47:52 Speaker 4: have I got to click this link they have. That's

47:57 Speaker 4: their argument that it reduces scalping. That's why they do it. Uh.

48:09 Speaker 4: I just clicked and I just looked another article that

48:12 Speaker 4: might explain it. But well, we might come back to

48:15 Speaker 4: this later if we have time.

48:16 Speaker 5: Uh.

48:17 Speaker 4: I don't see how that would be the case. But

48:22 Speaker 4: I'm open to the argument, but I don't see how

48:25 Speaker 4: how would that How would that prevent scalping? What am

48:29 Speaker 4: I missing? Maybe I'm missing something again. I'm trying to

48:32 Speaker 4: be fair, all right.

48:33 Speaker 11: Uh.

48:34 Speaker 4: The CMA said on Thursday, they quote this is not

48:36 Speaker 4: the first time that the use of dynamic pricing has

48:38 Speaker 4: raised concerns among fans of live sporting events and music

48:43 Speaker 4: events unquote. According to the CMA, while the practice is

48:46 Speaker 4: quote not automatically unlawful, it may breach consumer protection or

48:51 Speaker 4: competition law in certain circumstances unquote. Sarah Cardell, chief executive

48:57 Speaker 4: of the CMA, said, quote, it's important that fans are

48:59 Speaker 4: treated fair early when they buy tickets, which is why

49:02 Speaker 4: we've launched this investigation. It's clear that many people felt

49:05 Speaker 4: they had a bad experience and we're surprised by the

49:08 Speaker 4: price of their tickets at checkout. We want to hear

49:11 Speaker 4: from fans who went through the process and may have

49:13 Speaker 4: encountered issues, so that we can investigate whether existing consumer

49:16 Speaker 4: protection law has been breached by the way. That's something

49:19 Speaker 4: there's more to the statement, but that's something we can

49:21 Speaker 4: all relate to. Right, you go to buy tickets and again,

49:26 Speaker 4: I you know this doesn't I don't think this really

49:28 Speaker 4: happens with smaller ticketing agencies or smaller tours. But you

49:34 Speaker 4: go to buy tickets from Live Nation and you go

49:36 Speaker 4: to check out, and the ticket price is suddenly much higher,

49:39 Speaker 4: not not necessarily because of dynamic pricing, but all these

49:44 Speaker 4: all these fees and taxes and everything, and you thought

49:48 Speaker 4: you were going to spend one hundred dollars on a ticket,

49:50 Speaker 4: and all of a sudden it's you get to check

49:52 Speaker 4: out and it's one hundred and fifty and you're like,

49:53 Speaker 4: where did this other? I mean no, I'm not even exaggerating, right,

49:58 Speaker 4: it'll be that much more. It's it's wild and and

50:02 Speaker 4: there's like all these fees and you know there's a yeah,

50:06 Speaker 4: there's just any any fee you can. You can imagine.

50:10 Speaker 4: I don't remember too. It's been a while since I've

50:13 Speaker 4: even bought tickets from Ticketmaster. I don't know. I don't

50:17 Speaker 4: remember if it even itemizes it for you, doesn't Maybe

50:20 Speaker 4: if somebody's in the chat room, I should take a

50:22 Speaker 4: breath and say hello to everybody in the chat room.

50:24 Speaker 4: But does it even itemize it for you? Or does

50:28 Speaker 4: it just say taxes and fees and it's this huge

50:30 Speaker 4: additional number that you weren't expecting, or you were expecting

50:34 Speaker 4: if you buy tickets from Ticketmaster regularly. But Alex Whitey

50:40 Speaker 4: is in the chat room, one of our friends from

50:42 Speaker 4: the UK, oh says touting is a term used for

50:44 Speaker 4: people selling tickets on for higher prices. Okay, Oh. Miriam

50:53 Speaker 4: Banish also joins us in the Facebook lat chat. Yeah,

50:55 Speaker 4: thank you for that, Alex.

50:57 Speaker 2: Uh.

50:58 Speaker 4: We don't use that term in the Uh. We don't

51:01 Speaker 4: use touting. We have a call. It's see who we

51:10 Speaker 4: have here? Hi, welcome to Matt Conderson. At least who's this?

51:15 Speaker 5: Hey?

51:15 Speaker 12: It's true?

51:16 Speaker 4: Hey, Charles Richardson, how are you?

51:19 Speaker 12: I've been better, but hanging in there.

51:22 Speaker 4: What's what's going on? I should by the way, Charles

51:25 Speaker 4: I should just tell you upfront, we only have a

51:26 Speaker 4: few minutes because we have a guest calling in at

51:30 Speaker 4: ten am. But what's on your life?

51:33 Speaker 12: I want to try and make it quick. Number one

51:35 Speaker 12: take a master Live Nation. All these other they're all

51:38 Speaker 12: scam artists.

51:40 Speaker 5: Uh.

51:40 Speaker 12: And the fact that they're going with this this pricing

51:43 Speaker 12: technique is really embarrassing. Listen, if I buy a seat

51:48 Speaker 12: in section one O one in the first ten rows,

51:50 Speaker 12: it should be one price, the next ten rows of

51:53 Speaker 12: another price. They should not be any alternative pricing. But

51:57 Speaker 12: they're scam artists because you got this ticket charge fee,

52:01 Speaker 12: you got this fee that feet the damn fees costs

52:04 Speaker 12: more than the damn tickets sometimes, so I think it's

52:07 Speaker 12: all just a really big joke.

52:08 Speaker 4: If you wore well it is it is true. I

52:11 Speaker 4: mean you get to the uh, you get to the

52:14 Speaker 4: end of the process and and the the price is

52:17 Speaker 4: it just all of a sudden, it's yeah. Sometimes the

52:20 Speaker 4: fees they are almost as much or perhaps even more

52:23 Speaker 4: uh than than the ticket itself. It's wild, it is.

52:28 Speaker 5: It is.

52:28 Speaker 12: It's embarrassing to buy tickets nowadays because everything's done online

52:32 Speaker 12: and they're just reaping the benefits the fact that they

52:35 Speaker 12: do alternate pricing for scalpers. Are you kidding me? Please?

52:39 Speaker 12: That's such a lame excuse. That's almost like the glub

52:42 Speaker 12: didn't fit your honor.

52:44 Speaker 4: Come out of here, all right, bye, Charles, good here

52:46 Speaker 4: for you, my friend. Take care all right. That was

52:48 Speaker 4: Charles Richardson, of course, uh from the Charles Richardson Show,

52:52 Speaker 4: although I think he's taking a little bit of a

52:53 Speaker 4: break from that right now. But good here from Charles. Yeah,

52:56 Speaker 4: I mean, I'm not gonna go I relate to his frustration, certainly,

53:02 Speaker 4: I think most of us probably do. I'm not going

53:05 Speaker 4: to go so far as to say that it's a scam,

53:07 Speaker 4: because you know, to use that word, I would say

53:13 Speaker 4: a scam would be in my mind, if you go

53:17 Speaker 4: to buy the tickets and you after you've checked out,

53:20 Speaker 4: you end up with a charge on your credit card

53:23 Speaker 4: or your debit or whatever that's higher than what you

53:25 Speaker 4: thought it was going to be. You do know what

53:28 Speaker 4: the final price is before you click that to pay

53:33 Speaker 4: that and make that purchase. But it is true, so

53:38 Speaker 4: I would not I would not technically call it a scam.

53:40 Speaker 4: I would I would disagree with Charles on that, although

53:43 Speaker 4: I'm certainly sympathetic with the broader point that he was making.

53:47 Speaker 4: And again, and I think a lot of us can

53:49 Speaker 4: relate to that frustration, and it is interesting, like you

53:52 Speaker 4: you really and this absolutely I don't think anyone can

53:56 Speaker 4: argue with It is definitely designed the unless it's changed. Again,

54:01 Speaker 4: I haven't bought tickets from Ticketmaster in quite a while,

54:04 Speaker 4: so unless the process has changed, it is designed so

54:08 Speaker 4: that you don't see that final number until the very end.

54:13 Speaker 4: So you're going through the entire process and picking your

54:17 Speaker 4: seats and everything. You're going through that entire process unless

54:21 Speaker 4: you have bought tickets recently.

54:24 Speaker 12: Right.

54:25 Speaker 4: If it's if you go to a lot of shows,

54:27 Speaker 4: none of this will surprise you. But if you don't

54:29 Speaker 4: go to a lot of shows, you're going through that

54:30 Speaker 4: entire process with one price in your mind. And then

54:34 Speaker 4: you get to that final screen and that's where it

54:37 Speaker 4: shows you all these fees and you're like, oh, this

54:41 Speaker 4: ticket just doubled in price. Let's see. Isaac Banks is

54:47 Speaker 4: also in the chat room. Alex Whiteley says people had

54:54 Speaker 4: to sign into their Ticketmaster wait to be accepted into

54:58 Speaker 4: a ballot, which took out for some. Then some were

55:03 Speaker 4: told that they were going to have to pay upwards

55:05 Speaker 4: of four hundred pounds per ticket. Yeah, I mean again,

55:14 Speaker 4: I don't know that I would call it a scam

55:17 Speaker 4: per se, but it certainly is. I think we can

55:22 Speaker 4: all understand why from a just from a consumer standpoint,

55:26 Speaker 4: you might have a pretty bad taste in your mouth

55:28 Speaker 4: after going through that. Right, All right, here's what we

55:33 Speaker 4: gotta do, because we are approaching the top of the hour.

55:35 Speaker 4: We're gonna take a quick break and show some love

55:40 Speaker 4: to our amazing sponsors here at WM and H as

55:42 Speaker 4: we like to do.

55:44 Speaker 7: And then.

55:46 Speaker 4: Oh you know what, Oh there it is. Then we

55:52 Speaker 4: have John Poussett Dart calling in. He's got a big

55:55 Speaker 4: show coming up at the at the Rex Theater on Friday,

55:59 Speaker 4: so he's gonna be joining us. So we've got plenty

56:02 Speaker 4: more to come if you are listening live on Saturday morning.

56:05 Speaker 4: So don't go anywhere.

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58:34 Speaker 1: That's the title book business program Late Night to Light

58:38 Speaker 1: with DJ Bidas right here on WMNH Manchester.

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